Transportation Policy
TERMINSHIP LLC is committed to providing efficient and reliable shipping services. The following Transportation Policy outlines the terms and conditions regarding the shipping of orders. By accessing and using our website, you agree to abide by these shipping terms.
1. Shipping Areas
We currently offer shipping services within the United States and to selected international regions. Available shipping regions will be displayed during checkout, allowing you to confirm whether we ship to your location.
Domestic Shipping (USA): We support shipping within the United States.
International Shipping: We offer international shipping to select regions. The specific available regions can be selected during checkout.
2. Shipping Methods
We work with reliable carriers to ensure that your orders are delivered on time. Available shipping methods include:
Standard Shipping: Typically, orders will be delivered within 5-7 business days.
Expedited Shipping: If you need faster delivery, you can choose expedited shipping. Expedited shipping usually takes 2-3 business days.
International Shipping: International orders typically take 7-21 business days, depending on the destination and customs processing.
3. Shipping Fees
Shipping fees vary based on the weight, size, and delivery location of your order. Shipping costs will be automatically calculated and displayed during checkout.
Domestic Shipping (USA): Most domestic orders within the United States qualify for free standard shipping. Specific details will be provided at checkout.
International Shipping Fees: International shipping fees will be calculated based on the destination, weight, and size of your order, and the fees will be clearly displayed during checkout.
4. Order Processing Time
Order Confirmation: We process your orders as quickly as possible. Once your order is confirmed, we will prepare the items for shipment within 1-2 business days.
Shipping Notification: After the order is shipped, you will receive an email with a tracking number, which can be used to track your package.
Holidays and Non-Business Days: Order processing and shipping times may be affected by holidays, non-business days, or other unforeseen factors. Shipping may be delayed during these periods.
5. Tracking and Status Updates
Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your package through the carrier’s website or app.
6. Shipping Issues and Delays
While we strive to ensure timely delivery, delays may occur due to factors such as weather, natural disasters, or carrier issues. If your package is delayed beyond the expected delivery date, please contact our customer service team for assistance.
7. Shipping Address
Please ensure that the shipping address you provide is accurate. We are not responsible for shipping failures or delays caused by incorrect address information.
If a package cannot be delivered due to an incorrect address, the customer will be responsible for any re-shipping fees.
8. Customs Duties and Taxes (for International Orders)
International orders may be subject to customs inspections and duties imposed by the destination country. Customs duties and taxes are the responsibility of the customer.
TERMINSHIP LLC is not responsible for any customs fees or taxes imposed by the destination country.
9. Receipt and Signing for Deliveries
When receiving your package, please check the packaging for any visible damage. If the package is damaged, you can refuse the delivery or note the damage and contact us.
After receiving the item, please inspect it carefully. If you notice any defects or errors with the product, please notify us immediately.
10. Modifications to the Transportation Policy
We may update our Transportation Policy from time to time to reflect changes in shipping arrangements or legal requirements. Any updates will be posted on this page and will take effect immediately upon publication.
11. Contact Us
If you have any questions or need more information about our transportation policy, please contact us:
Email: payment@terminship.com
Phone: +44 7476499383
Address: 1250 Milwaukee St, Denver, CO 80206, USA
